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Dreame L10s Plus Robot Vacuum and Mop Cleaner with Auto-Empty Dock Station 7,000Pa Vormax™ Suction System DuoScrub™ Mopping System DualBoost 2.0 System Smart Navigation and Precise Obstacle Avoidance Smart Carpet Cleaning Strategy   Australia Official Authorized Refurbished Product This product is a manufacturer-authorized refurbished item, processed and sold by Australia’s only officially certified refurbisher and service centre. All of our products are sourced directly from the original manufacturer’s official channels — we do not purchase or recycle products from the public, and we do not accept trade-in or market-sourced units. This ensures every item we sell is genuine, traceable, and compliant with factory standards. Unlike second-hand resellers, we manage the entire refurbishment process in-house, including inspection, repair, deep cleaning, sanitization, testing, and packaging. By maintaining full control over every step, we guarantee that each product meets our strict quality and performance standards. Every unit undergoes a multi-stage refurbishment and testing process using: Original manufacturer-supplied parts Official factory diagnostic software and calibration tools Manufacturer-standard refurbishment procedures and quality checkpoints We stand behind every product we sell — if any issue arises, our authorized service centre in Australia is fully equipped to assist you directly. Product Condition &  Warranty Options All our refurbished products come with a  default 3-month store warranty , covering both parts and labour. If you’d like extended protection, simply select Ikfield Care Plan option — you can purchase an extra 12-month extended warranty for added peace of mind. Ikefield Care: The 15-Month Ultimate Protection 15-Month Warranty : Exceeding the 12-month industry standard. Free Round-Trip Shipping: We cover all logistics for warranty claims. Priority Local Service: 48-hour diagnostic at our Rowville Hub. Dedicated Expert Support: Direct access to our technical team. [Learn more about Ikefield Care & Terms of Service] *If the current product page does not show additional warranty options, it means this particular product model does not currently support extended warranty. Condition Grades Every product is thoroughly tested and categorized into one of the following three grades: Premium — Original retail packaging, no obvious signs of use , extremely light or no scratches, fully functional. Excellent — Minor signs of use, few light scratches , fully functional. Good — Normal signs of use, visible wear or marks , but fully functional and performance-tested. Each listing clearly indicates the condition grade so you can choose the option that best matches your preference and budget. Local Pickup & On-Site Inspection We support and encourage local pickup orders. Customers are welcome to inspect the product on-site before completing the purchase, ensuring you are fully satisfied with the item’s condition and performance. Our team will assist you during inspection and testing, and you can make payment securely on the spot once you’re happy with your selection. This service helps guarantee transparency and peace of mind — what you see is exactly what you get. Product Features Each refurbished unit delivers the same powerful performance and core functionality as a brand-new product. All key features have been fully tested and verified by our in-house technicians to ensure smooth operation and reliability.